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WELCOME TO GENERAL INSURANCE AGENCY!

Locally, we’re known as a go-to agency for solid coverage. We like this, but it’s not our whole story. We’ve been open since 1984, so we’ve had some time to get a feel for what’s going on in the community around us. We reach out to local organizations and participate in events to be involved, but we do it to learn more about what people need. Whether we’re working with the local community boards, of which we are a member, or attending a little league game, we learn an endless amount about how we can serve our community members better.

We are a privately owned independent insurance agency in Huxley, Iowa. Our associates have been guiding the financial wellbeing of businesses, individuals, and families since the beginning. Our promise is to provide prompt and attentive service. Our longstanding relationships with each insurance company with which we write policies and institutional knowledge help us keep this promise.

Insurance can be daunting not only because there are so many different kinds of it, but because it can seem like a burden if it’s not done right. Each step of developing a policy is important, and we make sure that no stone is unturned. This way, when you purchase a product, you know it’s going to protect you. Doing insurance right is not ‘cookie-cutter’ by design; it’s in-depth and personalized. For us, this means that we have to know our clients well and we have to know our clients’ local environments.

We offer education and advocacy. We endeavor to keep our clients informed and work collaboratively with them to reduce costs while reducing gaps in coverage. We have fun and we work together. This gives our clients opportunities to get the right coverage at the right price.

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What Clients Say

We are very pleased with our experience at General Insurance. We were taken care of quickly and efficiently, with communications from the General team along the way. Highly recommend for your insurance needs.

-Jenna P.

Friendly, helpful, exceptional service. Easy to work with over the phone, and emailed.

-Gregory Brumm

Working with John, has been one of the best decisions our company made! He is the best, of the best! Definitely I recommend General Insurance to Family and Friends ! I would give more stars if possible! Thanks for everything !!!!

-Martha Aristizabal, Comercializadora Del Midwest (CDM)

"Just watched the derecho anniversary on KCCI and have to once again thank you and your teams for the exceptional efforts you made for our family!"

-Bill and Amy Hartman

"We have used General Insurance for our personal and business insurance needs for years!  Their local customer service is top notch and they always respond to any questions I have very quickly.  Any claims have been handled timely without any issues.  Would highly recommend Doug & Mike and their team!"

-Kris Gardner, Bella Homes

"When working with an insurance agent or company, it always works best when you have built a solid relationship with them. Doug with General Insurance Agency was great and easy to work with as we navigated through the Derecho and the damage to our multiple properties this last August (2020)....

-Levi Bappe, Huxley Communications

Have the customer in mind, easy to deal with.

-Doyle Drake

"The Ballard Community School District has been a loyal General Insurance Agency customer for years. With General Insurance, we have the best of both worlds; competitive rates with a comprehensive product offering, AND the highest standard of personal service one would expect from a local agency. Doug and Mike were...

-Ottie Maxey of the Ballard Community School District

"Whether it be dealing with insurance on a corporate level handling workplace policies, or a personal level finding an auto policy that suits my family with three driving teenagers- General Insurance Agency does it all! The small town attitude combined with a big city expertise gives me the comfort of...

-Jolene R. Lettow

"I have been with General Insurance for 10 years. Doug, Mike and their staff have provided accountable and thorough service. They are more than willing to explain any insurance coverage and changes that may occur. Their staff is very accessible with questions or claims. I would highly recommend their insurance...

-Rob Drew

We have worked with Mike and Doug at General Insurance for years. Not only were they able to get us better coverage than our previous provider, but they were able to get us better rates on our home and auto insurance.

-Brett Halverson

Blog

July 12, 2023

Why You Should Work With an Independent Insurance Agency

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